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ONYX’s Accessibility Journey
ABOUT Delaware Life’s ONYX was launched for policyholders and agents this year. This portal allowed them to access their policy information, performance, renewals, applications, and other services. ONYX was a startup project in the company, and the project’s priority was launching the product. To the best of my knowledge and research, I worked on getting…
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AI Document Indexing Case Management
ABOUT Delaware Life sells annuities in most U.S. states through agents (producers) who market and sell contracts. The company follows a B2B2C business model, deals with businesses and clients. They need to track the applications received, documents, payments / transfers and application activation. Delaware Life was expanding and had received applications three times it’s usual…